This is a critical issue for both high-efficiency front-load and top-load machines. Always use the minimum amount of HE detergent (1-2 tsp per load). Because these machines use less water, using regular detergent produces an excess amount of suds and can allow film build-up on the drum and hoses that can lead to damage. It may even void the manufacturer’s warranty. If you use single-use pods, make sure to place them in the bottom of the drum (never in the dispenser) before adding clothing to allow the longest amount of time in the water.

Leaving damp clothes in a machine will breed musty smells and mildew. Leave the door open or ajar to improve air circulation when not in use. This will also prevent mold and mildew buildup.

Detergent residue builds up inside your high-efficiency washing machine. To eliminate musty odors, run a wash cycle with white vinegar (in the dispenser) and one cup of baking soda (directly into the drum). Run the machine at the highest temperature and add an extra rinse. Stubborn mildew smells can be eliminated by using bleach in place of vinegar. Clean the door seal regularly with a 50/50 solution of white vinegar and water to keep it pliable and sealing tight.

The drain pump filter can become clogged from a buildup of hair, fabric and other small particles. To reduce problems with water drainage, excessive vibrations or longer cycle times, remove the filter and rinse it out bi-weekly. It is usually located behind a door at the bottom/front of your machine.

Flood damage from a burst washer hose can be extremely expensive. Check for signs of wear or weakness a few times a year. Replace the hose if you find any cracks or blistering. It’s recommended to use stainless steel hoses and replace them every five years.